Contact Us

Our support team is the point of contact for questions before and after a purchase.

Customer support

Contact us about products, delivery, payments, an existing order or a return. Include the order number when available and describe the question so we can direct it appropriately. Do not include a password, verification code or complete payment-card details.

Return parcels

Ask us for return authorization and the prepaid label or equivalent free return instructions before sending merchandise. The business address below is not an automatic return destination; use the address supplied with the approved return instructions.

Contact details

Email: support@herschellife.shop
Telephone: 819-555-3142
Business address: 2650 Rue Rachel E, Montréal, Quebec, H2H 1S5, Canada

Customer service hours: Monday to Friday, 9:00 AM–5:00 PM (store local time).